Moissanite Eternity Band Ring for Women S925 sterling silver

Orders ship from our facility in Hamilton, Ontario, Canada.

United States: Free standard shipping on all orders — delivery in 2–5 business days after processing.

Canada: $5 CAD standard shipping, or free on orders over $40 CAD — delivery in 2–5 business days after processing.

No duties, no customs fees for USA orders. We ship DDP (Delivered Duty Paid) — we prepay all duties and import taxes on your behalf, so the price you see at checkout is all you pay.

Orders are processed within 1–2 business days. A confirmation email with tracking is sent once your order ships. Custom or monogrammed items may require 4+ additional working days.

Full details: Shipping Policy.

Items may be returned for a refund or exchange within 14 days of delivery.

To be eligible:

• Item must be unused and in original condition
• Returned in original packaging
• Proof of purchase is required

Return Address

Email support@aquagoldjewellery.shop first to receive a Return Authorization (RA) number, then ship to:

Aqua Gold Jewelry — Returns
119 Raymond Rd
Hamilton, Ontario L9K 0G8
Canada

Customers are responsible for return shipping costs. Please use a tracked shipping service.

Refund Process

Once we receive and inspect your item, refunds are processed within 5 business days to your original payment method.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photographic evidence and we'll arrange a free replacement or full refund at no cost to you.

Non-Returnable Items

Custom or personalized items, earrings (for hygiene reasons unless defective), and items marked "final sale" are not eligible for return.

Full policy: Refund & Return Policy.

Yes — our moissanite stones are laboratory-grown moissanite, graded at VVS1 clarity with a Mohs hardness of 9.25 (second only to diamond). Every order includes a gemstone certificate and supplier material assurance — shipped in the box with your piece. No request needed, no extra steps.

Our moissanite jewelry is crafted from 925 sterling silver (stamped accordingly) with rhodium, gold, or white-gold plating for tarnish resistance. See the Materials & Authenticity section above on this page for the per-product breakdown.

Care

To keep your piece looking its best, avoid prolonged exposure to water, chlorine, salt water, lotions, and perfumes. Store in an anti-tarnish pouch when not worn.

Orders ship from Hamilton, Ontario, Canada via tracked shipping (UPS, FedEx, or USPS final-mile in the US; Canada Post / UPS Canada / FedEx Canada in Canada).

No surprise duties or tariffs for USA buyers. All US orders ship DDP (Delivered Duty Paid) — we prepay all applicable duties and import taxes so you pay nothing extra at delivery.

Canadian orders are not subject to import duties. If you have questions about a specific shipment, please contact support@aquagoldjewellery.shop.

Yes. Aqua Gold Jewelry operates on both Etsy and our direct website — same business, same products, same Hamilton, Ontario address, same support team.

You can shop our pieces here, or visit our Etsy storefront: etsy.com/shop/AquaGoldJewellery.

That's why our product photography is consistent across both stores — the images are our own, taken once and used on both.